Refund policy

All sweatshirts / hoodies are made to order. We do not offer stock for quick purchase. For this reason we do not accept returns.

You can contact us at sales@padelunlisted.com. 

If it agreed an item can be returned, you must pay for the safe return of the item.

RECOMMENDED ACTIONS TO TAKE ON RECEIPT OF YOUR ORDER

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Every order is carefully packaged by one of team and checked. We will extremely disappointed if our observations were not good enough and we missed something and we will want to put it right.

Exceptions / non-returnable items
All our items are made to order and fall under this category. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
If a return is agreed, we will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded the item amount minus *admin fee within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

*We charge a 25% fulfilment/admin fee to process a refunded item. If more than 15 business days have passed since we’ve approved your return, please contact us at sales@padelunlisted.com